How do students and staff experience digital learning across borders? This second report explores the realities of transnational education (TNE) in a digital age, informed by insights from more than 5,000 participants in over 30 countries.
The first report (international students’ digital experience), published in April 2023, describes four digital challenges to global education delivery known to institutions and sector leaders:
- Connectivity and access to devices and technology
- Access to digital resources such as online platforms, software, e-books and e-journals
- Cultural differences in how digital tools are used to support teaching and learning
- The digital skills gap among students and staff
This second report (global education and technology), complements it by focusing on the user experience, drawing on direct feedback from TNE students and staff in order to better understand these digital challenges.
The report also discusses:
- Differences in connectivity and access across countries and global regions
- How digital tools are used to support teaching and learning in different learning course contexts (with comparisons between three primary modes of learning: synchronous in place, synchronous online and asynchronous)
- Digital challenges as identified by fly-in, remote and host-country staff, and the additional support and training required
- Feedback in relation to themes such as internationalising and localising curricula, assessment, and the use of GenAI
By highlighting the voices of both students and staff, this second report encourages institutions to reflect critically on their digital practices and to design more inclusive, sustainable, and equitable approaches to global education.
