Ofcom has recently published 12 guiding principles for online services to drive improvements in how they promote and support their users’ digital literacy.
With the support and engagement of the academics, platforms and interest groups represented on an External Working Group, Ofcom has created a suite of Best Practice Design Principles to encourage platforms to consider how they might promote media literacy. These principles will apply to social media, search, video-sharing and gaming services of all sizes.
These Principles are designed to support platforms to:
- Become accountable for making media literacy a priority and increase transparency surrounding the development and impact of on-platform interventions to promote media literacy,
- Ensure the development of timely on-platform interventions that put user needs at centre of the design process,
- Monitor and evaluate these interventions on an ongoing basis.
Ofcom is keen to get further views on how these Principles can be refined and made more useful for a range of online services and so invite you to contribute to this call for input. To have your say please get in touch with the team by 23:59 Monday 18 December through the link above.
