As AI becomes more deeply embedded in everyday financial tools, the OECD has responded with a new policy paper in July 2026. It examines how AI is reshaping the way consumers access financial information, education, and advice. Titled Artificial Intelligence and Personal Finance, the report explains the way people make money-related decisions with the information mediated with AI, bringing both opportunities and risks.
On one hand, the paper notes that AI tools can make financial guidance more accessible and personalised, helping people who might otherwise struggle to get tailored advice. On the other, it warns of risks including bias in AI outputs, “hallucinated” or inaccurate information, and the exclusion of certain groups from these tools altogether, among others. Crucially, the OECD notes that the effect of all this on people’s long-term financial wellbeing remains uncertain.
Rather than treating this as solely a consumer protection issue and to avoid to expect requiring individuals to navigate these structural problems alone, the paper frames it as a financial education challenge. Intended as a resource for policymakers and stakeholders, it gives an overview of current trends in AI-driven financial services and education, and proposes a set of financial literacy competencies to help consumers use AI tools safely and effectively when making financial decisions.
🔗OECD Publications: Artificial intelligence and personal finance
